Hospitality
Every shift, every cover, every margin point - under control.
The Challenge
The average multi-site hospitality operator spends 2 days per week per manager on scheduling, reporting and support tasks that AI can automate.
The Solutions
AI Agent: Labour Scheduling Optimisation
From manual rota planning to optimised shift schedules - by store, by time slot, every week.
Pain Point
Managers build rotas manually using last year's patterns and gut-feel, leading to chronic over- and under-staffing. Labour is the largest controllable cost - yet it's managed with the least data.
Our Solution
An AI agent ingests POS transaction history, weather, local events and historical staffing data to generate optimised shift schedules by location, role and time slot - every week, automatically.
Impact
LLM Data Intelligence Analyst
From 2-day analyst turnaround to answers in under 60 seconds - in plain English.
Pain Point
Operators and finance teams need 1-2 days to get answers to straightforward business questions - because they depend on a small analyst team to pull and interpret data.
Our Solution
An LLM deployed on top of your unified data model answers questions in plain English - returning sourced, formatted responses in under 60 seconds. No SQL. No analyst queue.
Impact
Agentic Support Request Handling
1,000 minutes of manual support work saved per week. Automatically.
Pain Point
Operations teams manually process hundreds of support requests per week - scheduling queries, supplier issues, compliance tasks - consuming significant management time across the estate.
Our Solution
An agentic system reads, classifies and resolves support requests automatically - routing to the right team, updating tickets, drafting responses and escalating only the exceptions that require human judgement.
Impact
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